Frequently Asked Questions

 

Q. What are the smallest and largest sizes you can make?

Up to 1800mm long by up to 300mm deep, up to 1500mm long by up to 400mm deep, and up to 1200mm long by up to 800mm deep.

Q. What voltage are the panels?

Pixalux® panels are either 12V or 24V depending on the type of LED selected. We supply Meanwell transformers that are fully approved to Australian standards.

Q. Can Pixalux® be used as a lighting source?

It is very good where diffused lighting is required however the panels do not put out as much light as a typical light globe.

Q. How heavy is a Pixalux® panel?

Panels weigh 18.9 kg/m².

Q. How thick are Pixalux® panels?

Panels are 16mm thick.

Q. What is the lead time?

Typically 3-6 weeks from order, depending on the size and complexity of the order.

Q. Where is Pixalux® made?

Pixalux® panels are manufactured in Victoria, Australia.

Q. Is there a cost different between single and double sided panels?

There is no cost difference between the two types.

Q. Can Pixalux® panels be used outside?

No, Pixalux® panels themselves are not rated for outdoor use. They can be used if inside a weather proof enclosure.

Q. How much weight can Pixalux® panels hold?

As shelves, panels can hold up to 13kg per lineal metre.

Q.  What is the lifespan?

Our LED's have an L70 lifespan of 50,000 hours. That's over 13 years If used 10 hours per day, 7 days a week.

Q.  What types of light are available?

There are 3 types of light as standard: Standard white (3000k / 4000k / 5700k), adjustable white (2700k - 6500k), and fully adjustable colour (RGB).

Q. Can you do different coloured edges?

Yes, we have 4 different edge finishes: White, black, brushed aluminium, and glowing (opal).

Q. Can you have different coloured extrusion profiles?

Yes, our extrusion profiles are available in white, black, and natural anodised.

Q. Can I trim the panel?

Panel modification is not recommended and it will void warranty.

Detailed product information can be found in our specification guide accessible from the link below.